Refund policy

 

For all artwork, including commission deposits, ALL SALES ARE FINAL.

If you have any questions regarding materials, color or framing, please email info@thelittlescallop.com prior to checking out and we will be happy to answer any questions. Please note that due to the nature of photography colors can vary slightly in real life.

If your artwork arrives damaged during shipping, please contact us within 48 hours of delivery at info@thelittlescallop.com with photos of the damage and the packaging so we can assist you. 

Custom Commissions:  Because commissioned artwork is created specifically for you, commission deposits are non-refundable and custom commissions cannot be returned or exchanged. Every commission includes design collaboration throughout the process to ensure your artwork reflects your vision before completion. 

Shipping Orders are carefully packaged and shipped. Delivery times vary depending on the artwork and whether the piece is an original or custom commission. If you have any questions before making a purchase, please don’t hesitate to reach out to us at info@thelittlescallop.com.