Shipping policy

 

SHIPPING POLICY

Shipping policy At The Little Scallop, every piece is thoughtfully handcrafted and carefully packaged to ensure it arrives safely.

Processing Times:

Original Artwork Ready-to-ship artwork is typically processed within 5-7 business days after payment has been received. 

Custom Commissions:

Commission timelines vary depending on the size and complexity of each project. An estimated completion date will be provided before work begins.

Shipping Methods:

Orders are shipped via trusted carriers such as USPS, UPS, or FedEx and include tracking whenever available. Once your order has shipped, you will receive tracking information. Shipping Rates Shipping costs are calculated at checkout unless otherwise noted.  

Delivery:

Delivery dates are estimates and cannot be guaranteed. The Little Scallop is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.

Damaged Packages:

If your order arrives damaged, please contact info@thelittlescallop.com within 48 hours of delivery and include: • Your order number • Photos of the damaged artwork • Photos of the shipping box and packaging. This information helps us file a claim with the shipping carrier and resolve the issue as quickly as possible.

Questions For shipping questions, please contact: The Little Scallop at info@thelittlescallop.com